Terms and Conditions:
- Services Provided. Our carpet cleaning service includes deep cleaning of carpets, including pre-treatment, cleaning, and post-cleaning inspection. We use professional-grade equipment and cleaning solutions to ensure the best possible results.
- Pricing and Payment Pricing for our carpet cleaning services varies based on the size of the area to be cleaned, the type of carpet, and the level of cleaning required. Payment is due at the time of service, and we accept cash, cheques, and major credit cards. Any outstanding balances must be paid in full before additional services can be scheduled.
- Appointment Scheduling and Cancellation We schedule appointments for carpet cleaning services in advance, and we ask that customers provide at least 24 hours' notice if they need to cancel or reschedule their appointment. If notice is not provided, a cancellation fee may be charged.
- Liability and Insurance We carry liability insurance to protect our customers in the event of any accidents or damages that may occur during the cleaning process. However, we cannot be held responsible for pre-existing conditions, wear and tear, or damages caused by other parties. If any damages occur during the cleaning process, we will make every effort to resolve the issue to the satisfaction of our customer.
- Customer Responsibilities Customers are responsible for providing clear access to the areas to be cleaned, removing any items that may be in the way, and ensuring that pets are secured in a safe area. Customers should also inform us of any special requirements or sensitivities, such as allergies or health concerns, prior to the cleaning appointment.
- Satisfaction Guarantee We are committed to providing high-quality carpet cleaning services to our customers. If for any reason a customer is not satisfied with the cleaning results, we will make every effort to resolve the issue to their satisfaction.
- Disclaimer We reserve the right to refuse service to anyone for any reason. We also reserve the right to modify these terms and conditions at any time, and we will provide notice of any changes to our customers.